Job Description
Administrative Assistant – Affordable Housing Operations
Bronx, NY | $21.00–$23.00/hour | Full-Time (On-Site)
Right Person. Right Seat. Right Results.
About the Company
EqualAccess is partnering with a mission-driven property management organization that oversees affordable housing communities across New York City. The company’s focus is on delivering high-quality service, resident support, and operational excellence. As the organization continues to expand, we are seeking an Administrative Assistant to help ensure efficient property operations and an outstanding resident experience.
Position SummaryThe Administrative Assistant plays a key role in supporting daily office operations, assisting residents, and maintaining accurate records for property management activities. This position is ideal for a detail-oriented, organized, and professional individual who enjoys working in a community-focused environment and contributing to a positive resident experience.
Key ResponsibilitiesAnswer phones, greet visitors, and serve as the first point of contact for residents and vendors
Enter and update applications in the Mitchell-Lama automated waitlist system
Send out and track waitlist letters to maintain accurate applicant records
Process rent payments and prepare receipts as needed
Draft household composition and tenant correspondence letters
Create, update, and close maintenance work orders in property management software
Maintain organized filing systems, office supplies, and resident documentation
Scan and upload termination notices, subsidy changes, and related documents into Yardi profiles
Schedule special services (e.g., exterminations, search and seal, bedbug treatments)
Coordinate move-in interviews and maintain appointment schedules
1+ year of administrative or office assistant experience (property management experience preferred)
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Excellent communication, customer service, and time management skills
Highly organized and detail-oriented with strong multitasking abilities
Ability to handle confidential information with professionalism and discretion
High school diploma required; coursework or certification in business administration or real estate is a plus
Location: Bronx, NY
Employment Type: Full-time
Compensation: $21.00–$23.00/hour
EqualAccess places professionals who want to make an impact—and then stays to help them grow. Every placement includes 6 months of post-hire coaching and professional development, ensuring long-term success and career advancement within the housing industry.
Benefits (Offered by Employer)Medical Insurance: Full premium paid for employee-only coverage (effective the 1st of the month following hire)
Dental & Vision Insurance: Affordable plan options
401(k) Retirement Plan: Traditional and Roth options with employer match (up to 4%)
Life Insurance: Company-paid coverage for employees
Employee Assistance Program (EAP): Confidential support services
FinFit Financial Wellness: Resources for budgeting and planning
Paid Time Off: Starting at 120 hours per year, prorated by hire date
Paid Sick Leave: 56 hours annually
Paid Holidays: 12 per year
Volunteer Day: One paid day annually for community service
Tuition Reimbursement: Financial assistance for continued education
Annual Performance-Based Bonus
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