Job Description

Your Opportunity

At Schwab, youll shape a meaningful career while making a profound impact on the lives of millions of clients. Here, innovative thinking flourishes alongside a culture of collaboration, as we work collectively to redefine the future of financial services. We believe in the power of collaboration and value being together in the office, which is why this role is based onsite in either our San Francisco, CA, Austin, TX, Southlake, TX and for internal candidates at any of our other Schwab corporate locations nationwide. Joining Schwab means joining a company committed to transforming the financial industry and putting clients at the center of everything we do.

Schwabs AI Strategy & Transformation team, known as AI.x, serves as the nerve center for all things Artificial Intelligence at Schwab. This dynamic group integrates product, engineering, strategy, and risk, all from our San Francisco headquarters. We set the enterprise vision for AI, invest in transformative opportunities, and accelerate companywide adoption. We architect and scale the AI core platform that enables innovation at speed and explore nextgeneration GenAI capabilities that are reimagining client experiences.

We are seeking an experienced and visionary Director, AI Strategy & Business Enablement People Leadership, to champion the evolution and scaling of AI capabilities and adoption across Schwab. This leader will serve as the guiding force for crossfunctional teams, focusing on empowering talent, nurturing a culture of AI fluency, and fostering sustainable adoption and impact at enterprise scale. You will act as a bridge between technical experts, business stakeholders, and organizational leaders, ensuring the translation of strategic vision into actionable AIdriven outcomes.

The ideal candidate has a strong technical background, excels in people leadership, and brings deep expertise in AI transformation, product enablement, and driving adoption at scale.

This position reports to the Managing Director, Head of AI Strategy & Transformation, and is a critical partner in shaping Schwab's AI journeyleading people, strategies, and structures that ensure AI innovation and adoption are embedded throughout the organization.

Your leadership will extend to a diverse, crossfunctional team dedicated to evolving and scaling AI capabilities, governance, and best practices. Youll be responsible for enabling growth, managing risk, and catalyzing new business opportunities powered by artificial intelligence.

What Youll Do

AI People Leadership & Enablement

• Lead and empower crossfunctional teams to foster a culture of AI innovation, learning, and adoption across the enterprise.
• Create and drive frameworks that ensure the evolution, scaling, and transparency of AI initiatives organizationwide.
• Design and implement strategies that support sustainable AI adoption while aligning and prioritizing with business objectives and cultural transformation.
• Drive ongoing education, upskilling, and internal communications to boost AI fluency and readiness at all levels of the organization.
• Coach and mentor teams, supporting best practices for scaling AI capabilities from concept to enterprise deployment.
• Engage with senior leadership to advocate for resources, champion strategic efforts, and report on adoption progress and key outcomes.

Strategic AI Business Adoption & Analytics

• Collaborate with analytics and business teams to identify, prioritize, and execute on highimpact AI adoption initiatives.
• Lead the measurement and continual improvement of AIdriven business outcomes, focusing on scalability and alignment with corporate goals.
• Champion the use of datadriven insights to shape and evolve the enterprise AI strategy.
• Spearhead transformation programs aimed at embedding AI across business processes and driving organizational changes.

What you have

Required Qualifications

• Bachelors degree in computer science, engineering, AI/ML, business, or a related field, or equivalent industry experience.
• 10+ years of experience in technology strategy, enablement, and people leadership, including at least 5 years in a senior leadership role.
• 3+ years leading AI transformation or adoption initiatives, with a proven record in scaling AI capabilities and talent development.
• Experience guiding and motivating crossfunctional teams within a large enterprise.
• Demonstrated expertise in translating business needs into scalable AI strategy and enablement programs.
• Outstanding communication, leadership, and organizational skills, with the ability to influence and align diverse teams.
• Passion for AIdriven innovation and cultivating a learningoriented, experimental culture.

Preferred Qualifications

• Experience leading business transformation for Generative AI adoption and enablement.
• Graduate degree in Computer Science, MBA, Information Systems, or related discipline.
• 3+ years working on GenAI initiatives within clientfacing enterprise or financial services environments.
• In addition to the base salary, this role is eligible for bonus and incentive opportunities.

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