IT Support Specialist Job at Spinelli Kilcollin, Los Angeles, CA

YmNLZnhkTWRlTk9hQWphMU1naEhEbkI2SlE9PQ==
  • Spinelli Kilcollin
  • Los Angeles, CA

Job Description

Job Description

IT Support Specialist

About Spinelli Kilcollin:

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.

Role Overview:

As the IT Support Specialist, you’ll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.

Location: Los Angeles (Hybrid)

Reports To: COO (in partnership with VP of People)

Key Responsibilities

  • Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
  • Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
  • Set up, configure, and maintain company devices (laptops, software, user accounts)
  • Support onboarding/offboarding processes for all IT-related needs
  • Monitor and maintain SpamTitan for secure and effective email filtering
  • Create and implement IT standards of procedure across systems and office locations
  • Ensure consistency of IT systems, configurations, and tools across all locations
  • Troubleshoot and resolve IT-related issues in a timely and effective manner
  • Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
  • Support SSO implementation and management across business systems
  • Own internal communication regarding system updates and IT policy changes
  • Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
  • Maintain and implement cybersecurity protocols, including updates and compliance measures
  • Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
  • Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
  • Provide day to day technical support while maintaining incident logs and documentation

Qualifications

  • 3+ years of experience in IT support or systems administration
  • Strong working knowledge of Google Workspace, Dropbox, and 1Password
  • Experience with SpamTitan or similar email security tools
  • Familiarity with device management (MacOS and Windows)
  • Experience configuring and maintaining firewalls and managing IT across multiple locations
  • Strong documentation skills and experience building scalable processes
  • Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
  • Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
  • Experience with NetSuite administration
  • Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus

Compensation: $80,000 – $85,000

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + matching
  • Profit sharing + Annual Bonus
  • Jewelry Allowance

How To Apply:

Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Job Tags

Work at office,

Similar Jobs

Virginia Department of Human Resource Management

Power Plant Operator / Mechanic Job at Virginia Department of Human Resource Management

 ...Power Plant Operator / Mechanic Working Title: Power Plant Operator / Mechanic State Role Title: Trades Technician III Position Type: Full-time Staff (Classified) Position Status: Full-Time FLSA Status: Non-Exempt: Eligible for Overtime College/... 

Westminster Christian Academy

Business & Communications Teacher, School Year Job at Westminster Christian Academy

 ...Business & Communications Teacher, 2026-27 School Year Join to apply for the Business & Communications Teacher, 2026-27 School Year role at Westminster Christian Academy Business & Communications Teacher, 2026-27 School Year 1 week ago Be among the first 2... 

Brightstar Lottery

Driver / Courier Job at Brightstar Lottery

 ...and a commitment to safety. Schedule: MondayFriday, 8:00 AM 5:00 PM Travel: Some overnight travel required Equipment Delivery & Vehicle Care Safely deliver and remove lottery equipment to/from retail locations and warehouses Maintain the cleanliness... 

AIM World Services

Crane Operator Job at AIM World Services

 ...Job Title: Crane Operator Pay Rate: $36.45 per hour Location: Naval Submarine Base Kings Bay Contract Type: 90-day initial contract with the possibility of extension Job Summary We are seeking a highly skilled Crane Operator... 

Brothers That Just Do Gutters

Franchise Business Consultant Job at Brothers That Just Do Gutters

 ...Franchise Business Consultant Join our team at Brothers That Just Do Gutters, where your heart, people skills, and values align with our top-tier workplace culture. We're all about high integrity, industry passion, continuous learning, and customer focus. "What's in...