Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat.
- Troubleshoot and resolve customer issues efficiently.
- Provide accurate information about products and services.
- Maintain high levels of customer satisfaction.
- Document customer interactions and resolutions in the CRM system.
- Collaborate with team members to improve support processes.
- Follow company policies and procedures to ensure compliance.
Send copy of your updated resumes if you are interested in the job opportunity.
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