Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Customer Support Representative, Operations (Remote)
Full time, United States, Canada
In this role, you will be responsible for handling escalated service issues, monitoring customer service levels, tracking and determining the source of issues and trends, and developing an improvement plan. You will ensure timely turnaround of all customer service correspondence. We are looking for someone with experience in customer service with good written communication skills.
As a Customer Support Representative, Operations, you will
About you
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel .
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD .
You’ll be offered
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Customer Service Representative II is between $50,000 and $56,000. The actual pay depends on your skills, qualifications, experience and geographical location.
We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.
Ready to join the journey? Apply now !
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
#LI-Remote
#LI-DL1
Jobicy JobID: 136435...are seeking a highly skilled and experienced Heavy-Duty Diesel Mechanic to join our team. The successful candidate will be responsible... ...role requires extensive knowledge of diesel engine systems, hydraulics, electrical systems, and preventative maintenance procedures....
...IT Support Specialist Job ID: #25-1271 Location: Sarasota, Florida, United States Job Description Radiant Power Corp. is looking for an IT Support Specialist to join our team. This position is located in Sarasota, FL and is full-time, Monday - Thursday,...
...assignments testing internal controls and ensuring compliance with bank policies, procedures, and regulatory requirements. Assigned to... ...of the banks internal control environment. Fiduciary and private banking audits in corporate, employee benefit, and personal trust...
...Remote Work From Home Data Entry Clerk for Entry Level Position Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work from home jobs and remote telecommute jobs. We're looking for folks...
...focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discords Trust & Safety team is responsible for protecting users and maintaining platform integrity by detecting, investigating, preventing, and responding...