Remote Live Chat Support Specialist Job at Groves Capita, Los Angeles, CA

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  • Groves Capita
  • Los Angeles, CA

Job Description

This is a remote position.

We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment.

Responsibilities:
• Provide live chat support to customers via our website
• Answer questions about products and services
• Resolve custome r issues and complaints
• Track and manage customer interactions
• Provide feedback to the team on customer feedback


Requirements

• 1-3 years of experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Proficiency in Microsoft Office Suite
• Knowledge of live chat software



Benefits

• Enjoy the flexibility of a hybrid working environment in beautiful Denver, CO!

• Receive a competitive base salary that reflects your skills and contribution


Job Tags

Full time, Work at office, Remote work,

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