Position: Senior Jira Administrator
Location: Austin TX***Day 1 Onsite***
Duration: 1 Years
Job Description:
Position Overview
We are seeking an experienced Senior Jira Administrator with strong infrastructure and data management expertise to support and enhance our enterprise-level Atlassian environment. The ideal candidate will be responsible for the administration customization and optimization of Jira Confluence and related Atlassian tools ensuring seamless integration with infrastructure systems and data pipelines.
This role is a blend of system administration automation and data analysis requiring a strong technical foundation and a strategic mindset for scaling Jira across multiple teams and business functions.
Key Responsibilities
* Administer maintain and optimize Jira Software Jira Service Management and Confluence environments across enterprise deployments.
* Design implement and manage infrastructure integrations between Jira and other enterprise systems (CI/CD tools data warehouses identity management systems etc.).
* Develop and maintain automations scripts and workflows using tools such as ScriptRunner Automation for Jira or REST APIs.
* Collaborate with infrastructure DevOps and data engineering teams to ensure high availability security and performance of Jira and Confluence instances.
* Create and manage custom dashboards reports and analytics for project tracking KPIs and capacity planning.
* Manage user access permissions and project configurations while enforcing governance and best practices across teams.
* Support data migration cleanup and integration activities between Jira and other platforms (e.g. ServiceNow Salesforce GitHub).
* Troubleshoot performance issues conduct root-cause analysis and implement preventive solutions.
* Stay up to date with Atlassian product updates plugins and marketplace integrations.
Required Qualifications
* Bachelors degree in Computer Science Information Systems Engineering or related field.
* 6 years of experience as a Jira Administrator (enterprise-level preferred).
* Strong knowledge of Jira Confluence and related Atlassian tools (Bitbucket Advanced Roadmaps etc.).
* Hands-on experience with infrastructure administration (Linux/Windows servers cloud hosting-AWS or Azure).
* Expertise in data management including data extraction analysis and reporting from Jira using SQL Python or BI tools.
* Proficiency in Jira REST APIs Groovy scripting and automation frameworks.
* Familiarity with SSO LDAP and user directory integrations.
* Strong understanding of ITIL processes and Agile methodologies.
* Excellent troubleshooting documentation and communication skills.
Preferred Skills
* Experience with Docker/Kubernetes for Atlassian deployment.
* Knowledge of Atlassian Data Center and performance optimization.
* Familiarity with ETL tools and data pipelines for integrating Jira data with analytics platforms.
* Atlassian certifications (ACP-120 ACP-620 or equivalent).
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