Job Description

Job Title: Global Deployment Center (GDC) Support Specialist

Perform all functions for the government customer's Global Deployment Center (GDC) in support of personnel (government civilian, military, and contractor) traveling on official government business within the established GDC guidelines and processing timeline. Duties shall include:

• Reviewing the quality of data inputted into the Deployment Module and conducting quality assurance (QA) reviews.
• Engaging with customers to ensure QA reviews are completed according to guidelines, with a focus on critical data points to ensure an efficient process.
• Managing and executing Deployment Advisor activities per the GDC timeline, including assigned activities, monitoring and updating the Deployment Module workflow requirements from submission to completion.
• Acting as the customer's primary resource for all deployment-related matters for official foreign travel temporary duty (TDY) assignments associated with deployment readiness, including short-notice travel requests, and filling gaps for critical/emergency travel requirements.
• Conducting pre-TDY coordination briefings, maintaining file copies of required documentation, and ensuring travelers complete necessary training.
• Coordinating responses and assessing for accuracy prior to senior management review.
• Creating and disseminating daily personnel deployment reports to senior leaders, ensuring accurate data is reported based on information contained in the module.
• Scheduling deployment training, including Deployment Qualification Course (DQC), Weapons, and Commercial Issuance Facility requirements, and ensuring these trainings are coordinated and completed by the service provider.
• Monitoring progress on actions, generating metrics to demonstrate accountability for meeting deadlines and quality expectations; preparing periodic reports on action status and keeping leadership aware of late, pending and new actions.
• Disseminate deployment policy and legislative changes to appropriate parties internal to the customer.
• Applying the DOD Foreign Clearance Guide, and other applicable resources to ensure compliance with the customers, DOD, and Intelligence Community (IC) rules and regulations regarding travel.
• Drafting, proofreading, editing and providing final review of internal and external correspondence.
• Reviewing and processing all foreign deployment requests, including monitoring Automated Passport and Country Status (APACS) status, obtaining country and theater approvals, and verifying other country-specific requirements.
• Managing records generated during the execution of the Directorates' projects and programs in accordance with Federal laws and regulations, as well as the customer's Directives and Instructions.
• Providing support to personnel deployed to global locations by: conducting customer engagement, including responding to customer inquiries, covering the GDC hotline, and monitoring email accounts and the SOCOMM database; maintaining accurate records, including file copies of signed Pre-TDY Instructions, training certificates, and travel orders in the assigned GDC shared folder.
• Managing and executing the action tracking process, developing standard operating procedures and serving as facilitator for user requirements.
• Analyzing and performing actions as assigned by the COTR.

Competencies: Strong written and communication skills. Ability to meet deadlines in a fast-paced, high volume environment. Ability to multi-task. Strong interpersonal skills. Ability to work with all levels. Strong organizational skills. Ability to work independently with little or no supervision. Strong customer relations skills.

Bachelor's degree desired and five years equivalent work experience in deployment coordination OR a high school diploma and ten years equivalent work experience in deployment coordination.

Soft skills:

• Demonstrated experience in one or more of the following areas: Federal acquisitions, Department of Defense (DOD) or the Intelligence Community (IC), and National Security policy.
• Demonstrated experience using Microsoft Office and standard computer applications.
• Demonstrated experience adapting to a rapidly changing work environment while maintaining flexibility and versatility.
• Demonstrated experience fostering solid relationships that promote cooperation and communicate expectations.
• Demonstrated experience analyzing situations and making well informed decisions.
• Demonstrated experience communicating effectively and concisely using a variety of styles and techniques appropriate to the audience.

Clearance: TS/SCI w/CI Poly

We hire Military!

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