Job Description

Description:

About Our Resort

With the addition of Rancher Hall-our stunning new event venue overlooking a 2.2-acre lagoon-alongside a diverse selection of indoor and outdoor event spaces, Hyatt Regency Hill Country Resort & Villas is poised to become the premier wedding and event destination in the Texas Hill Country.

This exciting transformation is part of a multi-phase renovation and repositioning project, featuring refreshed guest rooms, upgraded event spaces, and the addition of five luxurious villas-all thoughtfully designed to elevate the guest experience while preserving the resort's authentic charm.

There's never been a better time to join our team. As we continue to grow and define excellence in hospitality, we're seeking a passionate leader ready to create unforgettable moments for our guests and be part of something truly special.

Role

The Senior Wedding & Event Sales Manager is responsible for driving revenue through the strategic sales, planning, and execution of weddings and social events at the resort. This role serves as the primary point of contact for high-touch clients, overseeing the full sales cycle from inquiry through contract execution and collaborating closely with operations to ensure seamless event delivery. The ideal candidate is a relationship-driven, detail-oriented professional with a strong understanding of luxury or resort-style events.

Key responsibilities include but are not limited to:

-Proactively solicit, negotiate, and close wedding and social event business to meet or exceed established revenue goals.

-Respond to inquiries in a timely and professional manner, providing customized proposals and site tours.

-Negotiate contracts, concessions, and terms in accordance with resort guidelines.

-Maintain accurate forecasting, booking pace reports, and revenue tracking.

-Serve as the primary liaison for wedding and social event clients from initial booking through event execution.

-Coordinate event details including guest counts, menus, floor plans, timelines, and special requests.

-Ensure a high level of personalized service and relationship management for VIP and repeat clients.

-Partner closely withSales,Banquets, Catering, Culinary, Rooms, and other resort departments to ensure flawless event execution.

-Lead internal event planning meetings and communicate client expectations clearly to operational teams.

-Be present on-site for key events as needed to ensure quality standards are met.

-Act as a senior resource and mentor to Wedding & Event Sales Managers or Coordinators.

-Assist with training, best practices, and process improvement within the events sales team.

-Maintain detailed client files, contracts, and event documentation within the sales and event management systems.

-Ensure compliance with resort policies, brand standards, and legal requirements.

-Participate in budgeting, goal setting, and annual business planning.

-Support leadership with market insights, competitive analysis, and strategic initiatives.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications:

· Minimum of 3-5 years of experience in wedding, catering, or event sales, preferably within a resort or luxury hotel environment.

· Proven track record of meeting or exceeding sales goals.

· Strong negotiation, communication, and presentation skills.

· Strong analytical skills with the ability to interpret data, assess situations, draw logical conclusions, and make sound recommendations.

· Exceptional organizational skills with the ability to manage multiple events simultaneously.

· Proficiency in sales and event management systems

· Flexible schedule with availability to work evenings, weekends, and holidays as business demands.

· Passion for weddings, social events, and elevated guest experiences.

· Professional presence with a service-oriented mindset.

· Ability to build long-term client relationships and generate repeat business.

· Strong attention to detail and problem-solving abilities.

Benefits & Perks

· Enjoy free meals in our colleague café

· Health, Dental and Vision Benefits

· Discounted & Complimentary Hotel Room Nights

· Retirement savings plan

· Employee stock purchase plan

· Paid family bonding and adoption assistance

· Discounts at various retailers - Apply, AT&T, Verizon, Headspace and many more

· Excellent training and professional development

· Opportunities to work around the world with Hyatt Hotels and Resorts

· Tuition reimbursement, up to $1,000 a year!

About the Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location: US-TX-San Antonio

Organization: Hyatt Regency Hill Country Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: SAN034496

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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